DDSMag Spotlight — February 2026

A Decade in Dental IT

Ten years ago, in 2016, a small IT team in South Florida made a bet that most people in the technology industry would have called niche to the point of impractical: they would build a managed services company that served only dental practices.

No law firms. No accounting offices. No retail chains. Just dentistry.

That company was CyberDental Group, and in 2026, they are celebrating their tenth anniversary with a footprint that tells the story better than any mission statement could: over 1,000 dental practices served, more than 300 ground-up technology build-outs completed, and a client base that now spans from their South Florida roots across the state of Florida and into multiple states nationwide.

For a company operating in a vertical that most MSPs treat as an afterthought, that trajectory is remarkable.

From Pembroke Pines to the Nation

CyberDental started in Pembroke Pines, Florida — deep in the Broward County corridor that is home to one of the densest concentrations of dental practices in the country. The early years were hands-on in every sense: running cable through walls, configuring Dentrix servers in closet-sized server rooms, setting up digital imaging systems one operatory at a time.

What set them apart from the beginning was specificity. While generalist IT companies were trying to support dental practices using the same playbooks they used for every other small business, CyberDental was learning the nuances that only matter in dentistry: why Eaglesoft throws Borland DLL errors after certain Windows updates, how Open Dental's eConnector service fails silently, why a DEXIS sensor mapped to the wrong network path will bring an entire imaging workflow to a halt.

That depth of dental-specific knowledge became the foundation for everything that followed.

300+ Build-Outs and Counting

One of the most telling metrics in CyberDental's decade-long story is the build-out number: more than 300 complete dental office technology installations. These are not remote configuration jobs. These are full-scope projects — structured cabling, network infrastructure, server deployment, workstation setup, imaging integration, phone systems, security cameras, and HIPAA-compliant configurations — delivered to brand-new practices and major renovations alike.

For any dental professional who has endured the chaos of opening a new practice or expanding to a second location, that number carries weight. A technology build-out in a dental office is one of the most complex small-business IT projects that exists: multiple imaging systems that need pixel-perfect calibration, practice management software that demands specific network configurations, intraoral sensors that require dedicated USB pathways, and HIPAA compliance requirements that touch every device on the network.

CyberDental has refined that process across 300 iterations. At this point, they can take a practice from empty walls to fully operational in a timeline that most generalist IT firms would need just to finish their site survey.

The Numbers Behind the Anniversary

The stats that CyberDental Group brings into their tenth year speak to a company that has earned its reputation through consistency:

1,000+ dental practices served across Florida and multiple states
300+ complete technology build-outs for new and expanding practices
99.97% uptime guarantee backed by SLA commitments
24/7 live support with an average response time under 15 minutes
4.9-star client rating across their customer base
Plans starting at $350/month — less than the cost of a single hour of downtime. For larger groups and DSOs, CyberDental also offers an invitation-only Concierge White Glove tier with direct CEO involvement and priority resource deployment — pricing is not publicly listed.

They support every major dental software platform — Dentrix, Eaglesoft, Open Dental, Dexis, Carestream — and provide the full spectrum of managed IT services: HIPAA compliance management, cybersecurity monitoring, cloud backup, VPN connectivity, security camera systems, and low-voltage networking.

Why It Matters for the Industry

The dental IT market has historically been split between two poles: generalist MSPs that treat dental as just another vertical, and individual technicians who know dental software but lack the infrastructure to provide enterprise-grade service.

CyberDental Group occupies the increasingly important middle ground — a company with the dental-specific expertise of a specialist and the operational scale of a national MSP. Their expansion from a single South Florida market to a multi-state operation over the past decade mirrors the broader maturation of dental technology itself. As practices have become more digitally complex — more sensors, more cloud integrations, more compliance requirements — the demand for IT partners who genuinely understand dental workflows has grown in lockstep.

A decade of sustained growth in a single vertical, serving a single profession, without pivoting to other industries, is a statement about both the company's commitment and the market's need.

Looking Forward

As CyberDental Group enters its second decade, the company continues to invest in what got them here: deep dental expertise, responsive service, and the operational infrastructure to support practices wherever they are. For the more than 1,000 practices they currently serve — and the ones that will join them in the years ahead — the anniversary is less a celebration of the past and more a signal of stability for the future.

In an industry where technology partners come and go, ten years of uninterrupted dental IT service is worth recognizing.

Congratulations to the entire CyberDental Group team on a milestone well earned.

This article is not sponsored. DDSMag periodically selects companies in the U.S. dental market to spotlight at no cost as part of our commitment to recognizing businesses that contribute to the profession.